improving both engagement and retention.
Join SignalsIn todays economy many careers have become fluid, people change roles more often than ever, and the rise of AI is accelerating job transitions across every industry.
This environment makes record portability a smart modern perk, and employers who embrace it give their employees a long term advantage. Signals helps you do that by providing the 5th core infrastructure that makes your employee records portable so they are ready to move when your people do.
The fifth core business system, alongside Finance, growth, operations, and HR, focused on supporting employee careers through portable records and skills, with stronger teams emerging naturally.
Signals turns workforce records into business assets reducing admin, improving retention, and unlocking measurable performance gains.
By maintaining trusted, portable records, you build loyalty, efficiency, and a reputation that attracts both talent and customers.
Signals puts employees in control of their professional story, protecting their work history, building a verified TeamFit CV, and allowing them to be ready should their situation change.
For employees, Signals makes todays contributions... pay off tomorrow.
Now's the time to join 1000's of employers who are future proofing their workforce by making their employee records portable.
With Signals, progress works both ways.
This Cookie Policy describes how Signals AC Ltd (“Signals”, “we”, “us”) and our partners use cookies and similar technologies (such as pixel tags and web beacons) on the Signals website and platform (the “Signals Sites”). It should be read together with our Privacy Policy.
A cookie is a small text file placed on your computer or mobile device when you visit a website. It may contain a unique identifier distinguishing your device from others. Cookies allow efficient navigation, remember your preferences, and improve your user experience. “Session cookies” exist only while your browser is open; “persistent cookies” remain until a defined expiry date and can recognise your device on return visits.
In accordance with the Privacy and Electronic Communications Regulations (PECR), we set strictly necessary cookies without consent, as they are essential for the Sites to function. All other cookies (analytics, advertising) are set only with your consent, which you may give, refuse, or withdraw at any time through the cookie banner or the cookie settings link on the Sites.
Strictly necessary cookies. These enable you to navigate the Sites and use their features, including secure areas, login recognition, and form completion. They cannot be switched off.
Analytics cookies. With your consent, we and our analytics providers use cookies to understand how the Sites are used, including pages visited, errors encountered, and visit frequency and duration, in order to improve the Sites and your experience.
Advertising cookies. With your consent, we and third-party partners use cookies to deliver advertisements relevant to you on third-party websites and to measure their effectiveness. These third parties may collect information including your IP address, browser, and pages visited.
We may use tracking technologies to measure the performance of our email campaigns (for example, open rates). You can disable this by turning off HTML or image loading in your email client, and you may unsubscribe from marketing emails at any time using the link provided in each email.
Most browsers allow you to refuse or delete cookies through their settings. Note that blocking or deleting cookies may impair the functioning of parts of the Sites, and that cookie preferences are themselves stored in a cookie, so they must be renewed if you clear cookies, change browser, or change device.
As no uniform standard for “Do Not Track” signals has been adopted, the Signals Sites do not currently respond to such signals.
This Policy was last updated on 7 June 2026. We may amend it by publishing the amended version on the Sites and, where required by law, by providing notice or obtaining consent. Questions regarding this Policy may be submitted via the contact form on the Sites.
Privacy Policy
Introduction
This Privacy Policy explains what personal data we collect, how and why we process it, who we share it with, and the rights you have under the UK General Data Protection Regulation ("UK GDPR") and the Data Protection Act 2018.
The controller of your personal data is Signals AC Ltd, a private limited company registered in England and Wales with its registered office at 167-169 Great Portland Street, 5th Floor, London, W1W 5PF ("Signals", "we", "us").
We have appointed a Data Protection Officer ("DPO"), who may be contacted at dpo@signals.ac.
How this Policy applies depends on how you use Signals: an individual using Signals to find records about themselves is treated differently from a business using Signals to create records. The relevant detailed terms are presented during account creation.
What Personal Data We Process and How It Is Collected
Account Data
Information you provide when registering for and using an account is controlled and processed by Signals.
Employment Records Created by Business Customers
The employment records that you (a business user) create and store with Signals are portable. In respect of those records, you are the controller (responsible for the content of the records and for the information identifying your employee), and Signals processes them on your behalf as your processor.
A controller-to-processor agreement governing this processing is incorporated into this Privacy Policy and the Terms and Conditions and is accepted by every Signals business user on creating an account.
Access Granted by the Employee
While you, as record creator and controller, have access to the records you create, the employee who is the subject of a record may grant other businesses access to view that record. Because that permission is granted by the employee and not by you as the original controller, Signals assumes the responsibilities and liabilities of a controller in order to facilitate that disclosure. In this respect, Signals acts as a second, independent controller of the data.
Service Data
We also process a limited amount of technical data generated by your use of the services, as necessary for the operation and security of your account.
Purposes and Lawful Bases
We process personal data:
Where we rely on legitimate interests, we have carried out a Legitimate Interests Assessment and you have the right to object as described below.
Visitor Insights
When you view another member's profile, your interaction with that profile, including scrolling, cursor movement, clicks, time spent on sections, and the order in which you view content, is recorded and made available to that profile's owner as a visual replay so they can understand how their profile is engaged with.
Where you are signed in, the profile owner may be shown the name of your organisation as the source of the visit. We do not show your personal details.
We process this on the basis of our legitimate interests, and those of our members, in providing meaningful engagement insights. We do not record passwords or data entered into form fields.
Recordings are retained for 30 days and then permanently deleted. You can object to this processing at any time via account settings.
Artificial Intelligence and Automated Decision-Making
We use artificial intelligence and automated processing to help operate the service, including to score, rank, and flag employment records, and to generate summaries, benchmarks, and engagement insights.
In some cases, a decision producing legal effects concerning you, or similarly significantly affecting you, may be made solely by automated means. Where that is the case, we carry out such automated decision-making only where it is permitted by law, namely where it is necessary for entering into or performing a contract with you, or where you have given your explicit consent.
We do not rely on legitimate interests for these decisions.
Where a decision about you is made solely by automated means and produces such effects, you have the right to obtain human intervention, to express your point of view, and to contest the decision.
We provide meaningful information about the logic involved in this processing and about its significance and likely consequences for you on request.
We apply measures to keep the processing accurate, secure your data, and prevent discriminatory outcomes.
We do not use your personal data to train artificial intelligence models other than on anonymised data that no longer identifies you.
How Long We Keep Personal Data
We keep personal data only for as long as necessary for the purposes for which it was collected.
On cancellation of an account, associated reporting data is deleted within 14 days.
We may retain limited data for longer where required by law or for the establishment, exercise, or defence of legal claims.
Where Personal Data Is Stored and International Transfers
Our servers are located in the United Kingdom, the European Union, and the United States of America.
Where personal data is transferred outside the United Kingdom, we ensure an adequate level of protection through UK adequacy regulations or appropriate safeguards such as the UK International Data Transfer Agreement or the UK Addendum to the European Commission's Standard Contractual Clauses.
Recipients of Personal Data
Other Businesses and Recruiters
A business or recruiter may access a record only where the employee who is the subject of the record has granted access.
Authorisation is verified by the requesting party providing personal information necessary to conduct the search which could only have been supplied by the employee concerned.
For such disclosures, Signals acts as an independent controller as described above.
Competent Authorities
We may be required to disclose personal data to competent public authorities where the law requires it. Where lawfully permitted, we will notify you of any such requirement.
Processors and Service Providers
We use processors to deliver the services. They act only on our documented instructions, are contractually bound to obligations of security and confidentiality, and may not use your personal data for their own purposes.
A list of the categories of processors involved is available on request.
Your Rights
Right of Access
You may request a copy of the personal data we hold about you together with information about how it is processed.
Right to Rectification
You may require us to correct inaccurate personal data and complete incomplete personal data.
Right to Erasure
You may request erasure of your personal data in the circumstances provided by the UK GDPR.
Right to Restriction
You may request restriction of processing in the circumstances provided by the UK GDPR.
Right to Object
You may object to processing carried out on the basis of our legitimate interests.
Right to Data Portability
You may receive the personal data you have provided to us in a structured, commonly used, machine-readable format.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw it at any time.
How to Exercise Your Rights
You may exercise your rights by contacting us at legal@signals.ac, or through the provider with which you have a relationship.
We may ask for proof of identity to verify that you are the data subject.
We will normally respond within one month of receipt of your request, subject to the extensions permitted by law for complex or numerous requests.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) and to seek a judicial remedy.
Security
We implement appropriate technical and organisational measures to protect personal data against destruction, loss, alteration, unauthorised disclosure, and unauthorised access.
Any personal data breach likely to result in a high risk to your rights and freedoms will be notified to you without undue delay, and to the ICO where required.
Relationship with Third-Party Providers
Where services are delivered jointly with a provider, responsibility for your personal data is allocated contractually between Signals and that provider.
You may address requests or complaints either to the provider with which you have a relationship or directly to Signals.
Changes to this Policy
Changes to this Privacy Policy will be published on the Website with the date of last update. Material changes will be notified to account holders.
The website accessible at https://signals.ac/gb (the “Website”) is owned and operated by Signals AC Ltd, a private limited company registered in England and Wales under company number 13704164, with its registered office at 167-169 Great Portland Street, 5th Floor, London, W1W 5PF.
Signals AC Ltd is registered with the Information Commissioner’s Office under registration number ZB253038. VAT registration number: 393 5125 86.
The Website is developed and maintained by Signals AC Ltd. Hosting infrastructure is located in the United Kingdom, the European Union, and the United States of America. Details of the safeguards applied to international data transfers are set out in our Privacy Policy.
Unless otherwise stated, all content on the Website, including text, graphics, logos, and software, is the property of Signals AC Ltd or its licensors and is protected by applicable intellectual property laws. No content may be reproduced without prior written consent, except as permitted by law.
Use of the Website and of any account is governed by our Terms and Conditions, which are presented in full during account creation and are available on request at any time.
For support or complaints, please use the contact form on the Website. We will acknowledge complaints promptly and respond within a reasonable period.
Data Protection (UK GDPR) Statement
Our Approach
Signals AC Ltd is designed around the requirements of the UK GDPR and the Data Protection Act 2018 as a default position, not as a layered-on policy.
Controller and Processor Roles
Employment records created and stored with Signals are portable. The business user that creates a record is the controller of that record and is responsible for its content and for the information identifying the employee; Signals acts as processor on the business user's behalf, under the controller-to-processor agreement incorporated into the Privacy Policy and Terms and Conditions and accepted on account creation.
Where the employee who is the subject of a record grants other businesses access to view it (a permission given by the employee, not by the original controller), Signals assumes the responsibilities and liabilities of a controller in order to facilitate that disclosure and acts as a second, independent controller of the data.
Lawful Basis
Employee profile data is processed on the basis of legitimate interests, namely the legitimate interests of employers, recruiters, and employees in creating, maintaining, sharing, and verifying employment records, and the legitimate interest of Signals in providing that service.
We have carried out a Legitimate Interests Assessment balancing those interests against the rights and freedoms of the individuals concerned. Employees may opt in to, manage, and delete their own profile at any time from within the platform, and have the right to object to this processing at any time, as set out in the Privacy Policy.
Position-Based Tracking
Workforce patterns are tracked against named positions within each business, not against identifiable individuals. Personal data does not leave the business in identifiable form.
Anonymisation Before Benchmark Contribution
Before any data is contributed to the benchmark that powers comparisons, all identifying details are removed so that the contributed data no longer relates to an identifiable individual.
Data Subject Rights
Employees may access, export, and delete their own profile data at any time. On cancellation of an account, all associated reporting data is deleted within 14 days. Full details of data subject rights and how to exercise them are set out in our Privacy Policy.
Confidentiality Undertaking
Signals AC Ltd undertakes not to disclose any details about an account holder, including confirming the existence or ownership of an account, without the account holder's permission, except where disclosure is required by law or by a competent authority.
Precedence and Governing Law
If this statement conflicts with the Terms and Conditions, the Terms and Conditions prevail; if it conflicts with the Privacy Policy, the Privacy Policy prevails.
This statement is governed by, and construed in accordance with, the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising out of or in connection with it.
Terms and Conditions
1. Agreement and Acceptance
These Terms and Conditions (the "Agreement") are presented by Signals AC Ltd, a private limited company registered in England and Wales with its registered office at 167-169 Great Portland Street, 5th Floor, London, W1W 5PF ("Signals"), and govern your use of the Signals platform and services (the "Service"), however accessed. By activating a Signals account or using the Service you agree to be bound by this Agreement. If you do not agree, you must not use the Service.
If you enter into this Agreement on behalf of a company or other legal entity, you represent that you have authority to bind that entity and its affiliates, in which case "you" refers to that entity and its affiliates as well as to you personally. If you do not have such authority, or the entity does not agree to these terms, you must not accept this Agreement or use the Service.
The Signals Privacy Policy, including the controller-to-processor agreement set out in it, is incorporated into this Agreement by reference and is accepted by every business user on creating an account.
2. Additional Terms
Additional services received from or through Signals may carry specific additional terms ("Additional Terms"), which form part of this Agreement upon your acceptance of those services.
3. Validation Period
Subscribing accounts are subject to a three-month validation period, after which time prices return to full price without notification. .
4. Your Control of the Service
You decide which Signals services to activate within your dashboard. Every change requires your approval before it takes effect; nothing is applied automatically.
5. Term and Termination
This Agreement remains in effect for as long as you hold an active account. Signals may suspend your access and terminate this Agreement if you materially breach it and fail to cure the breach within 30 days of written notice (including by email).
6. Modification of the Service or this Agreement
The Service may be made available in free or paid versions. Signals reserves the right to modify, add, or remove portions or functionality of the Service on a temporary or permanent basis. Signals may modify this Agreement at any time; you will be notified of any material modification. If you are dissatisfied with this Agreement, any modification to it, or the Service, your sole and exclusive remedy is to close your account (in which case clause 3 applies if within the guarantee period).
7. Usage Rights and Restrictions
You shall not, and shall not authorise, encourage, or permit any third party to:
If you breach any of the above restrictions, Signals may suspend or terminate your account and will be entitled to recover from you its losses arising from the breach, together with reasonable legal and recovery costs. Where you act on behalf of another party, Signals reserves the right to hold that party jointly responsible.
8. The Service
Signals shall maintain commercially reasonable administrative, physical, and technical safeguards for the protection and security of the Service and your data. Signals shall not (a) disclose your data except as necessary to provide the core functions of the Service, where compelled by law, or as you expressly authorise in writing; or (b) access your data except to provide the Service, to prevent or address technical problems, or at your request in connection with support.
Where Signals is compelled by law to disclose your data, it will notify you where legally permitted.
The Service is provided on a subscription basis. Access to the features included in your plan continues for as long as your subscription remains active. Coverage is not total, and not all searches will return a positive result; no additional charge arises from a search that returns no result.
If you integrate with the Service via the API, you must use efficient programming that does not generate an excessive volume of requests in a short period, as reasonably determined by Signals. Signals may throttle API connections or suspend or terminate accounts in breach of this requirement. All connections to Signals servers must be secure and encrypted in transit.
9. Payment Terms
Subscription fees are payable in advance in accordance with the plan selected, and subscriptions renew automatically at the end of each billing period unless cancelled before the renewal date. All fees are exclusive of taxes and duties imposed by governing authorities.
Other than sales taxes that Signals is required to collect and remit, you are solely responsible for all such taxes and duties.
Signals may change its prices on not less than 90 days' notice, or such longer period as applicable law requires; price changes take effect from your next renewal after the notice period.
Referral payments may be requested once the account balance reaches the threshold specified in the user area and will be paid within five working days of the request.
10. Intellectual Property
As between the parties, Signals owns and retains all right, title, and interest in and to the software and the Service, including all intellectual property rights therein, and transactional and performance data relating to your use of the Service.
Signals may collect, use, and disclose such transactional and performance data for its business purposes, including service optimisation and product marketing, provided such use does not reveal your identity, your confidential information, or any personal data belonging to you or your employees.
11. Warranties
Signals represents, warrants, and covenants that the Service will perform substantially in accordance with its published specifications, that provision of the Service will comply with applicable privacy and data protection laws, that personal information will not be sold, and that any professional services will be performed with reasonable skill and care.
Nothing in this Agreement excludes or limits liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by negligence or for fraud.
12. Security Breach
External Breach
In the event of accidental, unauthorised, or unlawful destruction, loss, alteration, disclosure of, or access to personal data affecting personal data you maintain through the Service, perpetrated by anyone other than your employees, contractors, or agents, Signals will initiate remedial action and notify you in accordance with applicable law.
Internal Breach
Where a Security Breach is perpetrated by your affiliate, employee, contractor, or agent, or results from your failure to maintain your systems, network, or data securely, you are solely responsible for remedial action and shall notify Signals immediately of the breach and the steps you will take.
13. Indemnification
You agree to indemnify, defend, and hold harmless Signals and its subsidiaries, affiliates, officers, directors, agents, and employees from and against any costs, damages, expenses, judgments, losses, and other liabilities arising from third-party claims resulting from your breach of this Agreement or your use of the Service.
Signals agrees to indemnify, defend, and hold harmless you and your affiliates, officers, agents, and employees from and against third-party intellectual property infringement claims arising from authorised use of the Service.
14. Governing Law and Jurisdiction
This Agreement is governed by, and construed in accordance with, the law of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute arising out of or in connection with this Agreement.
15. General Provisions
Entire Agreement
This Agreement constitutes the entire agreement between you and Signals with respect to its subject matter and supersedes all prior representations, agreements, and understandings, written or oral.
Severability
If any provision of this Agreement is found invalid or unenforceable by a court of competent jurisdiction, the remainder shall be interpreted so as best to effect the intention of the parties, and the validity and enforceability of the remaining provisions shall not be affected.
